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Customer service business etiquette training continues to improve
- Categories:News
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- Time of issue:2019-11-21 09:33
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(Summary description)According to the 2019 first-level training plan, since May 24, professional training on business etiquette for customer service personnel will be fully launched. The customer service personnel of each project will lead the customer service personnel to actively engage in theoretical learning, training exchanges and practical operations. At the same time, the training supervisor of the administrative personnel department went deep into the project to conduct on-site guidance and training exchanges.
Customer service business etiquette training continues to improve
(Summary description)According to the 2019 first-level training plan, since May 24, professional training on business etiquette for customer service personnel will be fully launched. The customer service personnel of each project will lead the customer service personnel to actively engage in theoretical learning, training exchanges and practical operations. At the same time, the training supervisor of the administrative personnel department went deep into the project to conduct on-site guidance and training exchanges.
- Categories:News
- Author:
- Origin:
- Time of issue:2019-11-21 09:33
- Views:
Information
Customer service theory test site
According to the 2019 first-level training plan, since May 24, professional training on business etiquette for customer service personnel will be fully launched. The customer service personnel of each project will lead the customer service personnel to actively engage in theoretical learning, training exchanges and practical operations. At the same time, the training supervisor of the administrative personnel department went deep into the project to conduct on-site guidance and training exchanges.
After a period of study, training and practical operation, customer service personnel have made significant progress in mentality, professionalism, behavior, and service standards.
At the same time, in order to test the implementation effect of the training plan, on the afternoon of July 4th, the administrative personnel department organized a total of 17 customer service foremen, supervisors and small project customer service personnel to participate in the "customer service professional knowledge theory test" focusing on business etiquette. Under the strict supervision of the Administration and Personnel Department, everyone responded calmly, reflecting the professional level and deficiencies of Yingzhi Yinghui, and providing a direction for the next stage of service quality improvement and improvement.
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